Comments on: A Joke Called Kuwait Finance House (KFH) Cash Deposit Machines

By: eshda3wa

eshda3wa — Fri, 20 Jul 2007 20:59:10 +0000

i think u should change ur bank

By: Allen

Allen — Sat, 21 Jul 2007 03:05:42 +0000

It is ridiculous that the bank cannot collect the cash. All that a retail bank does - and think about this, is open and close accounts and move paper around for processing. The paper is either cheques / deposit slips from the branch to the processing centre or money to and from the cash centre. Thus, the key business process for a retail bank is in fact courier services to achieve this movement of paper. So the idiot who gave you the excuse is trying to persuade you that this key business process is some optional weekday loaded inconvenience that may or may not occur. I hate all forms of discrimination, disrespect and contempt but do make an exception for all retail bank related matters. Sorry for remaining on the fence.

By: Bashar

Bashar — Sat, 21 Jul 2007 06:48:03 +0000

KFH Bank… What can you say. This bank raised on the name of only Islamic bank in Kuwait. I am not a believer in something called Islamic bank. For me it’s a twist turn around religion, but I’m glad there are other so-called islamic banks opening here, that should force KFH to think again about their quality of service.

Once I went to their online site and they had the Hotline to call in case of problems, below it is the working hours of that hotline!!! The bank is booming and expanding in all the middle-east. He is expanding so fast he doesn’t even care about collecting the money! And they are not even a shame of saying it. There is no one to collect the cash!

I once heard a similar yet more funny story. A KFH teller was shouting infront of the customers to his friend, “This guy wants to withdraw 4000 KD, we don’t have it. What do we do?” !!! (Etha boletom fastatero) How can the 2nd largest bank in Kuwait be out of 4 K cash! What the hell are you doing in the branch then? And don’t you even think before you announce it to people!

I thank you very much for this insightful post. Yet, I’m not sure how you dare to snapshot the ATM when (I assume) there are cameras taping you :P. Someone could think you are planning something fishy.

Then again, it was the weekend and most likely the camera ran out of recording space and there is no one to replace the tape

By: Bashar

Bashar — Sat, 21 Jul 2007 17:46:08 +0000

Funny thing is, just today I wanted to use Check deposit through NBK and found out the feature is no longer available

NBK really isn’t moving as fast as they did before. And in that case, they went a step backward.

By: MrMMM

MrMMM — Tue, 31 Jul 2007 21:18:18 +0000

eshda3wa:
May be I should ;/

Alled:
You’re definitely right, it’s ridiculous that they don’t collect it on weekend, they are a huge organization, can’t they handle the added cost of one more shift for the armor car and it’s drivers to collect the money on weekends ! it’s a really unexcepted excuse for an incompetent thing that they are doing ..
They started this service after their competition, and it was better for them if they don’t provide this service at all rather than providing it in a horrible and unreliable way ..

Bashar:
May be KFH don’t care about their Banking services and clients, simply because their investments and other businesses is much more important and profitable for them .. that’s what you get when you see practices like this ..

You’re welcome, thanks
LoooL it had to be done man that’s why I snapped it, and if they are too lazy to collect their cash I think it’s safe to assume that they will go on and view every video of every person using the ATM